Technical Support

For using ILT Education services at your nursery or primary school

Are you experiencing a technical problem with using Polylino? For example you can’t login, or you can’t see all of the content you usually see, take a look at the information below to see if it can help you to solve the problem.

Alternatively, if you can’t find the answer you’re looking for, you can get in touch with our technical support team via


Alternative ways to sign into your account

In addition to being able to log in with your username and password with us, you can also choose to log in with your Google credentials.


If your school or municipality uses Google’s G Suite for Education, you can sign in with your Google Account.

If you’re having trouble signing in, please contact us at

Help Centre

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